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Rayovac
Advanced Member
United States
2,049 posts
Joined: Jan, 2008
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 Posted - 2009/03/10 : 22:19:35
http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=39123&view=by_date_ascending&page=1
quote:
I've been watching this entire thing from the beginning.
Any and all PIFTS.exe threads were being deleted long before the spam. The deletion is what caused the spam. Anon made a thread on 4chan's /g/ forum, pointing out that the threads were being deleted. Some members came here and made legit threads inquiring about it which were also deleted. Every thread pertaining to the subject was deleted within minutes to seconds and the user accounts banned.
In light of this behavior, it caught the attention of /b/ and that's when several people from there raided and the spam attacks began.
Since the mass censorship and banning is what provoked the spam, it cannot be used as an excuse for all the deletions and bannings that occurred prior to triggering said spam attack.
quote:
Which is what I just said as well if you'd like to read my previous post :P. The spam is being used as a scapegoat/coverup tactic. It's quite dissatisfying to see how these underhanded techniques are being used on the "valued" customers. It seems like something as serious as PC-Security should be provided by a company that people can actually TRUST. The official statement does nothing but stir more distrust, in my eyes.
quote:
Minutes after the update? Looking kind of lying there, Mr. Cole.
quote:
Sure, this was not a 'conspiracy or cover-up' but it was a major PR ****up you should've handled better.
Unfortunately I've started a thread already, please merge it if you can.
You let the 4chan-s get the better of you, create a whole hullabaloo, how could you let that happen? It is incompetent, not only on the technical side, but even more on the PR side.
quote:
Sorry for the double post, but I'd like to use a direct quote. This is taken from the official PR statement.
"Symantec strictly adheres to its Norton Community Terms Of Service and does not delete postings unless they are in violation of these guidelines. Upon determining that our User Forums were being abused, Symantec began removing the spam posts."
This is simply not true. Again, I must make this perfectly clear: The spamming came virtually a day after discussion of pifts.exe began on the symantec forums. Honest and polite questions were all deleted, and in some cases, user accounts with multiple participation in other topics not regarding pifts.exe were actually deleted. Please explain how your CUSTOMERS are in violation of symantec terms of service, by merely asking why the product has begun to act strangely? Please, read my first post if you'd like to hear the rest.
quote:
Hah, I love how they deleted the content of your message. Lucky for me I got to read it before it was deleted. You basically told him all the things I've just been saying, and he suggested to pass the discussion on to here. You do, and then they delete what you wrote. Class. Pure class. I hope that all customers of symantec witness the abysmal customer service that has taken place here over the past few days and learn from it. Boycott this garbage. Sorry, Symantec. You have failed us.
quote:
Also, might I point out another thing from the official statement:
"The patch reached a limited number of Norton customers and has subsequently been pulled from further distribution".
Is that so? If it was somehow necessary to "determine the amount of people who'd need upgrades" or whatever, why is it suddenly alright to pull it from further distribution? Either that or they ironed it out and have it running secretly on everyone's PC's now. None of this adds up. I demand answers. Read all of my posts, and decide for yourself.
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"The individual member of the social community often receives his information via visual, symbolic channels."
This also means "People read."
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lozowen
Advanced Member
United Kingdom
533 posts
Joined: Dec, 2008
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Posted - 2009/03/10 : 22:28:56
so let me get this straight
NOBODY knows what pifts.exe is or what is does?
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EMPATHY ON MEDIAFIRE
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on www.NARCOTICRADIO.co.uk- Upfront Hardcore & Gabber
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latininxtc
Advanced Member
United States
7,307 posts
Joined: Feb, 2006
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Posted - 2009/03/10 : 22:56:46
that's pretty odd that they don't disclose what it actually does in that whole news release. besides mot ppl i know stay away from Norton including me. ppl have told me mcAfee is better, and i agree
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Lilley
Advanced Member
Australia
3,740 posts
Joined: Jul, 2006
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Posted - 2009/03/11 : 05:18:05
what is all this about?
__________________________________
nearly in line....
.....strange continuity problems
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Triquatra
Moderator
United Kingdom
12,637 posts
Joined: Nov, 2003
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Posted - 2009/03/11 : 07:28:05
norton have improved their software - but i still wouldnt touch either mcafee or norton with a barge pole :P
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http://www.hardcoreunderground.co.uk/ - http://CLSM.net -
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latininxtc
Advanced Member
United States
7,307 posts
Joined: Feb, 2006
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Posted - 2009/03/11 : 07:48:30
quote:
Originally posted by DjTriquatra:
norton have improved their software - but i still wouldnt touch either mcafee or norton with a barge pole :P
what others r there out there? here in the states those r the only 1s i ever hear about
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Triquatra
Moderator
United Kingdom
12,637 posts
Joined: Nov, 2003
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Posted - 2009/03/11 : 08:37:16
Proprietary
avast!
Avira
AVG Anti-Virus
BitDefender
BullGuard
CA Anti-Virus
Cisco Security Agent
DriveSentry (antivirus, antispyware and HIPS technologies)
eSafe
Fortinet FortiClient End Point Security
F-PROT
F-Secure
G DATA Software
Kaspersky Anti-Virus
LinuxShield
McAfee VirusScan
nProtect
NOD32
Norman ASA
Norton AntiVirus/Norton 360
Panda Security
PC Tools AntiVirus
Rising AntiVirus
Sophos Anti-Virus
Trend Micro Internet Security
Vba32 AntiVirus
Windows Live OneCare
ZoneAlarm
Freeware
avast! Home Edition (registerware - home use only)[1]
Avira AntiVir Personal - Free Antivirus (nagware - home use only)
AOL Active Virus Shield (discontinued)
AVG Anti-Virus Free (registerware/nagware)[2]
BitDefender Free (lacks an on-access scanner)
Comodo AntiVirus (home and business use)[3]
DriveSentry (some paid features)
F-PROT for Linux, FreeBSD, MS-DOS
Malwarebytes AntiMalware (on-demand scanner is free; real-time protection is one-time fee)
PC Tools AntiVirus Free Edition
Rising Antivirus Free Edition
Open source
Clam AntiVirus and ClamWin (for servers only; no on-access scan)
Untangle Gateway Platform Virus Blocker
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Triquatra/Bee Trax/Cuttlefish
http://www.hardcoreunderground.co.uk/ - http://CLSM.net -
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whispering
Moderator
Finland
8,453 posts
Joined: Nov, 2002
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Posted - 2009/03/11 : 09:52:57
quote:
Originally posted by DjTriquatra:
i still wouldnt touch either mcafee or norton with a barge pole :P
Same, i use F-Secure ...'cause its finnish :P
But Kaspersky and Panda should be good too.
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Edited by - whispering on 2009/03/11 10:14:58 |
Lilley
Advanced Member
Australia
3,740 posts
Joined: Jul, 2006
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Posted - 2009/03/11 : 11:37:07
thanks, but that still doesnt explain "the PIFTS situation".
__________________________________
nearly in line....
.....strange continuity problems
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lozowen
Advanced Member
United Kingdom
533 posts
Joined: Dec, 2008
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Posted - 2009/03/11 : 12:18:13
quote:
Originally posted by Lilley:
thanks, but that still doesnt explain "the PIFTS situation".
yeah can some one please enlighten me
__________________________________
EMPATHY ON MEDIAFIRE
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LIVE & DIRECT EVERY WEDNESDAY @ 5 -6pm (GMT)
on www.NARCOTICRADIO.co.uk- Upfront Hardcore & Gabber
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whispering
Moderator
Finland
8,453 posts
Joined: Nov, 2002
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Posted - 2009/03/11 : 12:26:55
quote:
Originally posted by Lilley:
thanks, but that still doesnt explain "the PIFTS situation".
http://en.wikipedia.org/wiki/Pifts.exe
Theres nothing to explane really, either you believe Norton or you dont. I dont think there is, or will be any "evidence" against Norton. At least not anymore.
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Triquatra
Moderator
United Kingdom
12,637 posts
Joined: Nov, 2003
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Posted - 2009/03/11 : 12:27:26
i dunno, there was waaay too much writing there for me to read any of it :P
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Triquatra/Bee Trax/Cuttlefish
http://www.hardcoreunderground.co.uk/ - http://CLSM.net -
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Rayovac
Advanced Member
United States
2,049 posts
Joined: Jan, 2008
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Posted - 2009/03/11 : 14:00:43
quote:
Originally posted by Lilley:
thanks, but that still doesnt explain "the PIFTS situation".
It's a really big PR f*ckup on Symantec's side.
Around 7PM Pacific time Monday quite a lot of users started receiving popups from their firewalls about a program called pifts.exe. So of course many went to the forums. But Symantec deleted all questions on forum regarding to pifts.exe and banned users after asking why their threads were deleted. This resulted in sites such as 4chan becoming aware and then they started spamming the Symantec forums. Then when that got under control they released a statement that blatantly lied, saying that all users were spammers. Oh yeah, they took over 12 hours to release that statement that maybe cleared up 1% of the issue.
And of course, this results in a shitload of FUD and conspiracy theories.
__________________________________
"The individual member of the social community often receives his information via visual, symbolic channels."
This also means "People read."
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