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arpz
Advanced Member
United Kingdom
1,267 posts
Joined: Aug, 2012
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 Posted - 2016/06/03 : 20:41:46
tl;dr - it's coming! :)
From HU Email:
Ten days of dispatch problems set to be rectified this week.
Despite notification being given that the whole HU team would be in Canada the majority of the week before last, issues arose with Royal Mail in our absence due to us (somewhat unsurprisingly you would think) not being here. We're not sure why we weren't called to resolve issues over the phone and clarify why we weren't here, but net result was that we returned to find our daily collection service temporarily suspended! And it's been far more difficult than we imagined to get it re-started again.
We have spoken with Royal Mail all week, and happily the service (including our online systems which have been the problem) will be able to resume as normal from Monday. This is good news, however it doesn't undo the fact that orders which *should* have been dispatched this week simply haven't been, and we can only apologise profusely to those affected by the downtime.
__________________________________
soundcloud - http://soundcloud.com/arpz // site -
http://arps.io
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Alexbturbo
Junior Member
United Kingdom
113 posts
Joined: May, 2006
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Posted - 2016/06/03 : 22:44:24
I came here to post the same update :hehe:
I noticed they also mentioned that the older titles have now been reduced in a sale this weekend only so i'll probably check later and see if i can fill the back catalogue gaps i've got to save postage on orders.
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Some silver lining...
From today, and for the duration of the weekend, we're running another instore sale on various items which means sizable discounts on all but be very latest releases. The good news is that all items purchased BEFORE today that still haven't been shipped will be subject to these new price changes, so if you've been inconvenienced by having to wait for your delivery over the past ten days, you will be receiving a partial refund to bring the prices you paid for each item in line with the sale.
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So based on the above, if you'd ordered one of the now reduced titles at full price BEFORE today then you'll get a refund to bring the order in line with the current pricing this weekend - so it looks like I should be due some funds back on the 2 recent Al Storm cd's which can probably go towards another release or 2 :)
Seems like a nice thing to do as a thankyou for any customers who were bearing with them for delays :)
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Edited by - Alexbturbo on 2016/06/03 22:47:10 |
arpz
Advanced Member
United Kingdom
1,267 posts
Joined: Aug, 2012
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Posted - 2016/06/04 : 01:16:12
They're good people :)
__________________________________
soundcloud - http://soundcloud.com/arpz // site -
http://arps.io
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Alexbturbo
Junior Member
United Kingdom
113 posts
Joined: May, 2006
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Posted - 2016/06/04 : 16:42:24
Decided to grab a couple of the old releases as, with the current prices, it would be silly not to fill the gaps in the back cat.
Incase anyone from HU sees this - I've pinged you a message via the site with details of both the pre-order & new order details so hopefully you can tie them both together and save yourselves having to send multiple packages :)
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CDJay
Advanced Member
United Kingdom
3,049 posts
Joined: Nov, 2001
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Posted - 2016/06/04 : 17:10:30
We'll not only do that; we'll refund you one set of postage costs too 
CDJay
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Http://www.hardcoreunderground.co.uk
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Vladel
Advanced Member
United Kingdom
1,514 posts
Joined: Feb, 2008
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Posted - 2016/06/04 : 17:52:21
I've bought nearly everything i'd would pay for. just waiting for some more new stuff to get released so i can make the postage worth it.
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remain calm do not be alarmed do not attempt to leave the dancefloor
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CDJay
Advanced Member
United Kingdom
3,049 posts
Joined: Nov, 2001
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Posted - 2016/06/05 : 00:02:47
Two Lethal Theory albums are next inbound, along with a M-Project release, and a 10 years of HU t-shirt.
Just sayin' 
CDJay
__________________________________
Http://www.hardcoreunderground.co.uk
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Edited by - CDJay on 2016/06/05 00:03:18 |
latininxtc
Advanced Member
United States
7,307 posts
Joined: Feb, 2006
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Posted - 2016/06/05 : 02:37:09
I'm probably the biggest HU fan that doesn't get excited about the clothing line y'all release lol
When does the sale end?
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CDJay
Advanced Member
United Kingdom
3,049 posts
Joined: Nov, 2001
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Posted - 2016/06/05 : 08:00:09
Midnight, tonight
CDJay
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Http://www.hardcoreunderground.co.uk
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Alexbturbo
Junior Member
United Kingdom
113 posts
Joined: May, 2006
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Posted - 2016/06/09 : 18:45:12
quote:
Originally posted by CDJay:
We'll not only do that; we'll refund you one set of postage costs too
CDJay
Ta muchly :) At last, something to look forward to arriving in the post in the coming week or so then :) rather than all the usual bills, etc :(
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Torpex
Advanced Member
Poland
824 posts
Joined: Nov, 2005
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Posted - 2016/06/09 : 20:20:03
I normally wouldn't post anything before album release, but this is different. I've had the privilege to listen to the whole thing today.
I teared up several times.
The last track of the album made me gasp in joy and sorrow.
Mikey was a great friend. This is a great album.
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versia
Average Member
Australia
180 posts
Joined: Oct, 2013
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Posted - 2016/06/09 : 21:21:15
quote:
Originally posted by Torpex:
I normally wouldn't post anything before album release, but this is different. I've had the privilege to listen to the whole thing today.
I teared up several times.
The last track of the album made me gasp in joy and sorrow.
Mikey was a great friend. This is a great album.
The Stargazer remix? I'm really hyped for that one.
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arpz
Advanced Member
United Kingdom
1,267 posts
Joined: Aug, 2012
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Posted - 2016/06/09 : 21:42:22
Excited :D
__________________________________
soundcloud - http://soundcloud.com/arpz // site -
http://arps.io
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djDMS
Advanced Member
United Kingdom
10,304 posts
Joined: Feb, 2003
572 hardcore releases
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Posted - 2016/06/09 : 21:52:44
I have literally no spare money at present and won't for a while so i'll just have to put up with everybody saying how great it is
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Taking my time to perfect the beat
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latininxtc
Advanced Member
United States
7,307 posts
Joined: Feb, 2006
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Posted - 2016/06/10 : 01:04:55
quote:
Originally posted by djDMS:
I have literally no spare money at present and won't for a while so i'll just have to put up with everybody saying how great it is
This is why you wear condoms
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